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Resident Supervisor Job Description

 

Spain Abroad is a study abroad/life coaching semester-long gap experience in

Estepona, Spain. Students from around the world (but currently mostly from the USA)

join us to learn independent living skills while sharing an apartment with other students. This is a somewhat individualized program that offers weekly life coaching and future planning. Students learn Spanish, budgeting, cooking, art, and explore their personal interests and areas of growth with activities and resume building opportunities as well as, cultural and adventure excursions.  

 

This job requires that you have a valid EU Passport. You must be able to live and work legally in Spain. The ideal candidate for this job is someone who loves working closely with teens/young adults, is responsible, can keep clear boundaries with students, is driven and a self-starter.

 

This is a full-time, year-round job with flexible/fluid hours and one month paid vacation time starting December 21. Additional time off can be requested, unpaid, when students are not in session. 

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Resident Supervisor Job Responsibilities:

• Assists residents with transition from home to Estepona.

• Enforces Spain Abroad rules and regulations.

• Enforce curfew by checking to see all students are in by curfew and reporting to Staff

if they are not:

-1am Sunday through Friday

-2am Saturdays unless accompanied by an RA

• Remains available to residents while on-call.

• Assists in supervising residents and responding to complaints, reports, requests, and

emergencies.

• Reports infractions, violations, and safety issues to Staff immediately.

• Creates orientation week events for student bonding

• Promotes Spain Abroad events.​

• Trains incoming RA's prior to each semester.

• Works with RA’s to create events and activities for students during their free time.

• Informs residents about relevant local activities.

• Facilitates mediation between residents.

• Helps students maintain a clean, safe living environment in the student apartments.

• Ensures no non-Spain Abroad guests in the student apartments. We have shared spaces where friends can visit and hang out.

• Attends and participates in staff meetings and training sessions.

• Organizes and directs regular apartment meetings with residents to plan meals and basic housekeeping.

• Teaches RA's how to assist students with meal preparation Monday through Friday

-This includes shopping for meals with students prior to preparation

-Grocery shopping at least twice per week to supply the Cocina, Tea Shoppe

and apartments with necessary food within the budget

• Runs errands as needed for Spain Abroad: accepts deliveries, lets art instructor, cooking instructor, etc in at times needed, makes themselves available if plumber, window cleaner, handyman... needs to be in any Spain Abroad properties.

• Keeps track of any receipts and invoices from your company purchases

• Takes photographs and videos for social media for marketing purposes.

 

Work Hours & Benefits

DURING STUDENT SESSIONS: 

Monday through Friday is flex time until 4pm, with the exception of Monday 1pm group

meetings and Friday 1pm staff meetings. During this fluid “flex time,” you may need to tend to errands for Spain Abroad, assist students, meet with RA’s, create an activity, grocery shop, but often, you will have flexibility to work many of these things around your schedule.  Monday through Friday from 4pm until after dinner, you are to be readily available for students/assisting RA's. This may include helping students shop/teaching RA’s how to teach students how to shop, helping/orchestrating of meal prep and clean up of dinners. You have flex time after dinner, but you are to make sure all students are in the apartment by curfew each night.  

 

Saturdays are excursions with students. This will include visiting cultural cities, from Cadíz to Granada to Tangier to Gibraltar. This also includes adventure activities such as canyoning and Caminito del Rey. You are to attend these events each Saturday with the students and one RA. Saturdays, post-excursions, is flex time for you. You are to keep your phone on, but you are not required to spend Saturday evenings with students. You will occasionally need to unexpectedly pop in to ensure the RA’s are doing their job keeping curfew in the apartment.  

 

Sundays are your free day. An RA will be on call for the students. The day is yours to do as you please. You are required to make sure all students are in the apartment by 1am on Sunday night and that RA’s are doing their part to ensure students are in by curfew.

 

OUTSIDE OF STUDENT SESSIONS: 

Your time is flexible and work responsibilities fluid ("Flex Time"), but errands will be required of you as they arise. Additionally, taking photos and uploading them in the shared folder: of Estepona, events in Estepona, etc to maintain our social media is expected.

 

The dates of the student semesters are as follows:

Summer Session 2023: Students are here June 17-August 10. Two weeks before students arrive (June 2), you will be required to help get the apartments prepared, receive your orientation and training, create an orientation plan for students and create a week of intro activities/ice breakers for the students when they arrive. You will be responsible for training RA’s a few days prior to students’ arrival.  

 

August 15-August 26: Flex Time. You will be required to help tidy the apartments (ie keep track of what each apartment needs, etc), run errands as the company needs, be available for deliveries on occasion, continue social media, train incoming staff, etc. Your work load will be minimal during this time.

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Fall Session 2023:  Students are here September 10th-December 2nd. Two weeks before students arrive (June 2), you will be required to help get the apartments prepared, receive your orientation and training, create an orientation plan for students and create a week of intro activities/ice breakers for the students when they arrive. You will be responsible for training RA’s a few days prior to students’ arrival.  

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December 7-December 20: Flex Time. You will be required to help tidy the aparments (ie keep track of what each apartment needs, etc), run errands as the company needs, be available for delivers on occasion, continue social media, train incoming staff, etc. Your work load will be minimal during this time. 

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December 21- January 10: Vacation. Enjoy the holidays!

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January 11- January 26: Flex Time. You will be required to help tidy the apartments (ie keep track of what each apartment needs, etc), run errands as the company needs, be available for deliveries on occasion, continue social media, train incoming staff, etc. Your work load will be minimal during this time.

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Spring Session 2024:  Students are here February 10th-May 4th. Two weeks before students arrive (June 2), you will be required to help get the apartments prepared, receive your orientation and training, create an orientation plan for students and create a week of intro activities/ice breakers for the students when they arrive. You will be responsible for training RA’s a few days prior to students’ arrival.  

 

Benefits:

Apartment: Included in your salary is a single bedroom rent-free apartment in our apartment adjacent to the Plaza de las Flores. You are able to eat breakfast and lunch in the cocina from the groceries you purchase for the students and yourself, within the

weekly budget.

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Meals: Additionally, most of your meals are included: you can eat dinner with the

students that the students prepare nightly. If the group is eating out on our budget, you

are welcome and encouraged to participate. Saturday excursions include lunch. You

are responsible for your meals on Saturday evenings and Sundays, unless you would

prefer different food than what Spain Abroad is providing.

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Excursions and Activities: Your Saturday excursions are paid for by Spain Abroad. Cooking classes with Rafa and Art classes with Ana or Maggie, you are welcome to participate in at no cost to you.

 

Salary: TBD

 

Resident Supervisor Qualifications/Skills:

• Bilingual English and Spanish preferred. Conversational English is required.

• Strong interpersonal and communication skills

• Ability to get along with residents of various cultures and backgrounds

• Ability and patience to work with students that are here to learn better independent

skills. Some may be on the autistic spectrum. Some may have just not learned

skills such as cooking, shopping, time management yet.

• Strong problem-solving skills

• Excellent leadership skills

• Proven organization and logistical skills

• Ability to respond to and assess urgent situations

 

Behavioral Expectations:

• Behave in a mature and professional manner, as you are an example for the students

and a representative of Spain Abroad

• No drunkenness or drugs of any sorts are permitted with/near the students

• Time and attention should be split evenly amongst students. No preferential treatment

to any particular student(s).

• You are not to engage in any sort of romantic/intimate relationship/sexual encounters

of any sorts with students in the program. This will result in immediate dismissal

of your position at your cost.

• Must maintain professionalism with students on personal social media, whether your

account is private or not. Any posts containing students must be appropriate for

us to see and their parents.

• Must pass a background check.

Education, Experience Requirements:

• University graduate (preferred, but not required)

• Experience working with teens/young adults

• Letters of reference and resume demonstrating responsibility and ability to maintain a professional position required.